Tradesman checklist

  1. Check your account regularly to ensure that you see the latest jobs before your competitors
  2. Contact the homeowner by phone, email or text as soon as you've bought their job. Remember to tell them that you got their details from Crafted People
  3. Let the homeowner know your availability to view the work, and always let them decide a time and day
  4. Be on time on the day of viewing. If you are delayed for any reason, let the customer know as soon as possible
  5. Make sure you're well prepared for the meeting, be clear when answering questions and explain the work involved
  6. After the viewing, remember to leave your business card with the homeowner. Send your quote as soon as you can, and let them know when you will be available to start the project
  7. Before starting work, clarify if materials are included and who will provide them
  8. Make sure you agree a contract detailing tasks, deadlines and a payment schedule